If you’ve ever found yourself wondering how to use a CocoTherapy product, how much to give, or which option might be the best fit for your pet, you’re not alone. These are some of the most common questions we hear from pet parents every day.
To make those answers easier to find, we’re excited to introduce Coco Maggie, our new chatbot designed to help you get clear, science-backed information without having to search through the site.
In this post, we’ll share who Coco Maggie is, what she can help with, and how you can play a role in helping her grow.
Why We Created Coco Maggie
Over the years, we’ve received many thoughtful questions about CocoTherapy products and how to use them in everyday routines. Pet parents often ask about favorites like our Organic Virgin Coconut Oil, TriPlex MCT-3 Oil, Coconut Treats, and specialty blends like Coco-Gold and Coco-Ghee.
While we’ve always done our best to answer these questions through articles, guides, and customer support, we wanted a simpler way to bring that information together.
Coco Maggie was created to do just that. She offers a supportive, easy place to start when you’re looking for clarity or guidance.
Her role isn’t to replace your vet or make decisions for you. Instead, she’s here to help you feel more confident and informed as you explore CocoTherapy products for your pet.
What Coco Maggie Can Help With
Coco Maggie is designed to support the kinds of questions pet parents already have, especially when it comes to daily use and product understanding.
She can help answer common questions about CocoTherapy products, explain how they fit into everyday routines, and offer recommendations based on your pet’s age and health needs.
All of her responses are grounded in the information we’ve shared through hundreds of in-depth blog posts and resources published over the past several years.
This means her guidance reflects the same approach to wellness you’re familiar with from CocoTherapy: simple, thoughtful, and rooted in real experience.
How Coco Maggie Was Trained
Coco Maggie was trained using our educational content and internal knowledge base. We’ve spent years researching coconut-based wellness and sharing what we’ve learned through articles, guides, and product education, and that information forms the foundation of her answers.
We’ve worked hard to train her to be more than just a generic chatbot. Unlike many automated tools, Coco Maggie is designed to provide specific, relevant answers that reflect CocoTherapy’s focus on holistic pet wellness.
She’s also backed by the latest research on the benefits of coconut oil, along with our ongoing commitment to careful sourcing, quality, and transparency. That said, Coco Maggie is still learning, which is why your input matters so much.
Help Us Make Coco Maggie Even Better
Because Coco Maggie is new, she’s still in a training phase. And we’d love for you to try her out by asking real questions you already have about CocoTherapy products.
Every interaction helps her improve. When you ask questions, you’re helping us see what’s clear, what could use refinement, and where additional guidance might be helpful. Your feedback helps us fine-tune her responses so she can offer even clearer and more useful support over time.
The training and feedback period will run through the end of February, giving Coco Maggie time to learn from real conversations with pet parents like you.
Share Your Feedback for a Chance to Win!
After chatting with Coco Maggie, you can share your feedback by emailing us at info@cocotherapy.com. Whether it’s a quick note or a more detailed suggestion, every bit of feedback is appreciated.
As a thank-you, everyone who provides feedback during the training period will be entered into a draw to win Coco Maggie’s Favorites Gift Pack, which includes:
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1 Organic Virgin Coconut Oil (8 oz)
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1 Coco-Charms Training Treats (Peanut Butter Banana)
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1 Organic Coconut Chips
This gift pack includes some of Coco Maggie’s favorite CocoTherapy staples and is our way of saying thank you for helping her learn.
Ready to Give Coco Maggie a Try?
If you’d like to try Coco Maggie, simply click the chat button at the bottom right of any page on our site. She’s available 24/7 to help answer questions about coconut oil and CocoTherapy products.
Because she’s always learning and expanding her knowledge, even if you’ve already chatted with her, you’re welcome to come back and ask more questions. Each conversation helps her grow and helps us continue improving how we support you and your pet.
We’re excited to have you be part of Coco Maggie’s journey and can’t wait to hear what you think!
